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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 129,548 ratings
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Problems in the last 24 hours in City of Cape Coral, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in City of Cape Coral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (2%)
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Live Outage Map Near City of Cape Coral, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers and Cape Coral.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | TV | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near City of Cape Coral, Florida
Latest outage, problems and issue reports in City of Cape Coral and nearby locations:
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@Debr1049Debra I hope so. Looks like something bad happened to Comcast.🤷
- anna davidson (@swabama) reported fromCypress Lake, Florida
@Xfinity why is it every day at 5pm my cable and internet go down with an outage?
- Creditease (@BurdetteBradley) reported fromFort Myers, Florida
Wow @comcast is all about the b.s. Called in on inquiry and guy tried to quick talk m Told me he would lower my bill,sent auth link via text mess. I screenshot it, he failed to tell me - contract w/cancel penalty, raise price on set-top boxes, put limits on data. #IaintAuthTheBS
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Todd Maurer (@ToddMaurer) reported fromCape Coral, Florida
@XfinitySupport in 33914 post HurricaneWater - restoredPower- 90% restoration by tomorrow Xfinity- down and "we know you are down" no updates or eta
- Cane Trades (@337isthefuture) reported fromCape Coral, Florida
I love Futures trading, but it sucks to do on an iPhone and without wifi and spotty cell service. @Xfinity When will you take care of your customers in SWFL???
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- rich markowitz (@elram1) reported fromMcGregor, Florida
@Xfinity hey when are we going to get updates on our outage here in Fort Myers? I have asked for updates and have not heard anything. No one has seen a truck.
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@ivysea8645 I had internet problems. Comcast went down for many many hours. I was late posting.
- Forgetfulness (@Forgetfulness19) reported fromCape Coral, Florida
@professorlhup41 The Comcast internet was down for two hours, it just came back on. Sigh.😐
- Lunatik Medic (@LunatikMedic) reported fromNorth Fort Myers, Florida
@BrianDietzen Can't! @Xfinity doesn't have CBS. (Some contract dispute) And I'm not down to pay for a streaming service when I already pay for cable.
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- CruiseWithBrian (@CruiseWithBrian) reported fromNorth Fort Myers, Florida
For over 3 hours, @xfinitymobile was down for count. Couldn’t make any phone calls. Hopefully no one was experiencing life threatening emergency because you couldn’t call for help. Xfinity has allot of issues and will lose many customers.
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- Dale Suslick (@77dale) reported fromCape Coral, Florida
.@Xfinity called to cancel service because there is no service. Pleasant person. Tell me they could put me on hold during natural disaster now I find I get billed for all days I had no service. Have once again call and then call again one services restored. Ridiculous. #CapeCoral
- Tony in Paradise (@TUowlzFan) reported fromVillas, Florida
Anyone else having problems with their @roku losing connection? I've got a brand new @Xfinity xfi Gateway with wifi 6e. No reason I should lose connection every few minutes. All other devices run smoothly. DL speeds over 675...
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- GlomarTheGreen (glomargadaffi) (@GlomarTheGreen) reported fromCape Coral, Florida
@blowdart Because although one needs the customers xfinity login to do port forwarding; adding hosts to the dmz is as easy as admin/password
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Tom Philand (@TMPhiland) reported
@CbassNorris1731 @AltitudeTV I'd love to be able to tell you that there is light coming from that proverbial tunnel. Unfortunately, Comcast continues to be unwilling to treat Altitude as they do every other RSN they carry. We continue to hope that they will eventually value this region and its fans.
- MelDee (@WhaDat4) reported
@jazzyman1122 @Xfinity @XfinitySupport Been going on for a year. They are the worst company I’ve ever had for phone and internet. Switching to another because this is unacceptable.
- Robert Kelly (@Musicman7724) reported
I see I lost my channels thanks to @comcast and @Xfinity. If I had any other options I would switch but this scumbag company has a monopoly in the area. I hate you and your ****** *** service. #comcastsucks #worsethenenron #ihateyou
- Urban (@urbanchamp) reported
@IceManIsaac Xfinity upload is down til bout 820pm central if u have xfinity like me
- Omar (@Beastin25_8) reported
@alecgwin @jmorton78 I mean this was our fight a billion years ago. Comcast is *the* bad guy here. My hate ***** for them goes back years but idiots like Vic Lombardi somehow managed to take the role as bad guy over the company charging them $250 for the cable bill.
- Ben Klein (@beneklein) reported
@Xfinity thanks for suggesting I go online to check status of internet outage. Really helpful.
- Ace (@GlassRadish) reported
Shout out to **** *** garbage Xfinity for once again going down in our neighborhood. This is the third ******* time in two months. Absolute trash company.
- Jeff Morton - The GenX Show (@jmorton78) reported
@alecgwin The problem is, and has always been, that Comcast got such dominance in this market. That never should have been allowed to happen.
- CherryTheSoFine (@cherrythesofine) reported
@Xfinity @XfinitySupport This is terrible service! No phone support and your janky online support ain’t helping!!!
- CherryTheSoFine (@cherrythesofine) reported
@Xfinity @XfinitySupport I need help! Y’all are ripping me off!!
