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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 129,548 ratings
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Problems in the last 24 hours in Sanibel, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Sanibel and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (2%)
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Live Outage Map Near Sanibel, Lee County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Fort Myers and Cape Coral.
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| City | Problem Type | Report Time |
|---|---|---|
 Fort Myers | TV | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet | |
| Fort Myers | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Sanibel, Florida
Latest outage, problems and issue reports in Sanibel and nearby locations:
- Lisa “Vaccinated” Heidrick (@lisaheidrick) reported fromSanibel, Florida
@Xfinity - my service has been out for hours and I can’t get through to anyone. When can I expect service to be restored? My son has school and we have work!
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcast apparently Comcast / Xfinity doesn’t hire any American customer service reps and don’t care if they lose your service because their customer service overseas can’t help you - how very sad
- susan (@susan44329810) reported fromCape Coral, Florida
I believe I saw post here about Brian Propp in Hall of Fame. I am willing to help with. I attempted before until I was rudely pushed away from a sports jerk reporter from Comcast. Well I see how far he got. 0. I spoke to the people from NHL. I know what has to be done.
- Melanie B (@melanie_ab93) reported fromFort Myers Beach, Florida
@comcast I tried calling yesterday multiple times to extend my payment. I have 2 kids currently doing homeschool due to the pandemic so service is IMPORTANT! Never had a problem doing this until this month during a National Crisis! Irritated is putting it nicely 😡
- francisthomas (@francisthomas) reported fromSanibel, Florida
@comcastcares Internet out in 33957? None/spotty since 12:58. Have tried everything. Stock trader and clinician- this is NOT good. No.problems in 5 months. What's up.?
- Mikey Mike (@Mrodfasho) reported fromFort Myers, Florida
@Xfinity No it’s still not working 😕
- Hugo’s Mom (@fuentejps) reported fromCape Coral, Florida
@comcastcares omg! What horrible service, for several months now our internet goes out pretty much daily...absolutely no contacting a human...no phone number. Chat links. This is day 3 everything has been out for hours!
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@ComcastCares#mobile_Care. Your customer service is horrendous!
- Dennis Lewis (@DRLewisJr810) reported fromIona, Florida
@comcastcares I’m planning on dropping your service tomorrow. I want the ACC Network and Hulu has it while you continue to negotiate a contract. The customer service I’ve experienced with you has been lacking, to say the least. I can get the @accnetwork without you.
- Carey Losey 🇺🇸 🇮🇱 (@losey_carey) reported fromFort Myers, Florida
@DIRECTV Your customer services went to sh*t as soon as AT&T took over! I can no longer get an AMERICAN on the phone or promotional discounts! If things don’t change I’m switching to Comcast!
- #Believe #LoveHeals #meow 🐈 🐺 🌴🍹🚣🏻♂️ (@Jenn9707) reported fromCape Coral, Florida
@comcastcares please help me get am American sales & support number. Been on the phone an hour and no help
- Karen Squires (@fuentejps) reported fromCape Coral, Florida
@comcast here I am again, two weeks in a row dealing with incompetence from Comcast! Horrible horrible customer service! The right hand doesn’t know what the left is doing. Disgusted
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity why is @MSNBC not working, been all day in the 33914 area!!
- Katherine Morong (@katherinemorong) reported fromCypress Lake, Florida
@comcast @Xfinity shame on you for taking 120+ days to credit my account despite chats and calls EVERY MONTH and now you’re blaming me and keeping my money? You CONTINUE to fail your customers #horriblebusiness #fraudbible #reportingtoBBB
- Kurokawa Martial Arts (@KurokawaMA) reported fromCape Coral, Florida
Comcast for Business sucks! $1400 early termination "fee" or pay monthly no-need monthly $150! 😡👹#NeverAgain! #NeverComcast
- Rochelle Alleyne (@RochelleAlleyne) reported fromCape Coral, Florida
. @Xfinity is it normal for you all to charge people for tech visits that are unavoidable after being promised a service remotely...but it doesn't work? Then when you're promised that at least half the visit will be credited back to you...it's not. Just checking.
- Jake Rey (@JReymann) reported fromCape Coral, Florida
@Xfinity shockingly bad service…our family moved locally and instead of transferring service, they canceled it…I lost all my recordings and spent 7 hours trying to fix it…3 different techs said they did something on their end and it takes an hour to process….a lie to end call
- Christine Wasilak (@Sprinkdles) reported fromCape Coral, Florida
@Xfinity @XfinitySupport I am so disappointed in you. I have been with you since the beginning. I had your services in Jersey and now in Florida. We have an outage going on bc of some nasty storms that came thru and I called you not once but twice, spoke to 2 females (1 of 2)..
- Marianne 💙🔄🌊🌊🌈 #Biden2020 (@ghostlymani) reported fromCape Coral, Florida
@Xfinity Reset still not working
- jsotonyc (@jsotonyc) reported fromCypress Lake, Florida
Comcast sucks
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Tom Philand (@TMPhiland) reported
@CbassNorris1731 @AltitudeTV I'd love to be able to tell you that there is light coming from that proverbial tunnel. Unfortunately, Comcast continues to be unwilling to treat Altitude as they do every other RSN they carry. We continue to hope that they will eventually value this region and its fans.
- MelDee (@WhaDat4) reported
@jazzyman1122 @Xfinity @XfinitySupport Been going on for a year. They are the worst company I’ve ever had for phone and internet. Switching to another because this is unacceptable.
- Robert Kelly (@Musicman7724) reported
I see I lost my channels thanks to @comcast and @Xfinity. If I had any other options I would switch but this scumbag company has a monopoly in the area. I hate you and your ****** *** service. #comcastsucks #worsethenenron #ihateyou
- Urban (@urbanchamp) reported
@IceManIsaac Xfinity upload is down til bout 820pm central if u have xfinity like me
- Omar (@Beastin25_8) reported
@alecgwin @jmorton78 I mean this was our fight a billion years ago. Comcast is *the* bad guy here. My hate ***** for them goes back years but idiots like Vic Lombardi somehow managed to take the role as bad guy over the company charging them $250 for the cable bill.
- Ben Klein (@beneklein) reported
@Xfinity thanks for suggesting I go online to check status of internet outage. Really helpful.
- Ace (@GlassRadish) reported
Shout out to **** *** garbage Xfinity for once again going down in our neighborhood. This is the third ******* time in two months. Absolute trash company.
- Jeff Morton - The GenX Show (@jmorton78) reported
@alecgwin The problem is, and has always been, that Comcast got such dominance in this market. That never should have been allowed to happen.
- CherryTheSoFine (@cherrythesofine) reported
@Xfinity @XfinitySupport This is terrible service! No phone support and your janky online support ain’t helping!!!
- CherryTheSoFine (@cherrythesofine) reported
@Xfinity @XfinitySupport I need help! Y’all are ripping me off!!
